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Author Topic: Auto-rotate is not working.... why?  (Read 10896 times)
seattletruth
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« on: April 09, 2011, 01:56:57 PM »

Hi guys. I'm having a problem with auto-rotate failing to work after a while whenever I have been using my phone. But when I reboot the phone it works for a while.. so ima sure its a software problem not a broken g-sensor. I'm using a stock inspire

Does anybody else have this problem or know how to fix it? Thanks!
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Khassy
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« Reply #1 on: April 09, 2011, 02:42:50 PM »

Have you tried recalibrating it?
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seattletruth
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« Reply #2 on: April 09, 2011, 07:07:19 PM »

Yes. Re-calibrated many times. It does no good. Have to reboot.
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theguyonthecouch
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« Reply #3 on: April 11, 2011, 07:45:12 PM »

That's my only complaint to date with my Inspire. I go to text or web or whatever and when I rotate the phone it takes sometimes up to 5-6 seconds to rotate or wont rotate at all unless I shake a little. Kinda annoying. There has to be a fix for it though, recalibrations dont work.
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rocketry678
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« Reply #4 on: April 25, 2011, 11:18:26 PM »

That is not a problem with the G-Sensor, which is why recaclibrating wont do anything. When you use games that abuse the accelerometer (G-Sensor) (papi jump, teeter, the stupid racing demo game that came with the phone and you cant uninstall...) and you exit the app, the majority of times the app is still running in the background and still using the G-Sensor. Go into your task list and force stop those apps which use that. This can also happen if your constantly swithcing back and forth between portrait and landscape. The phone will go cuckoo. DO NOT get an app killer to do this. Often app killers do more harm than good.

Also, you may have to move the phone a little depending on the environment your in for it to register. The G-Sensor works by measuring the changes in velocity relative to the phone at random points.

Some people have said that turning off the "flip for speakerphone" feature fixed this.
I find it easiest to just restart the phone sometimes.
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oliverco
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« Reply #5 on: April 29, 2011, 05:23:59 PM »

I have the same issue - and have tried all the fixes mentioned, but no luck. My g-sensor works for a while, then locks up without any particular cause. Tried restarting, closing all apps that maybe using the G-sensor (like Teeter), removing the battery, even turning off/on auto-rotate option in the Settings->Display menu.

The only thing that works for my HTC is to fully reset the phone to the factory settings (Settings -> SD & phone storage -> Factory data reset), but then you loose the Google account, ALL app settings and home screen settings, all sorts of little bits of information you've entered like WiFi access point names, etc etc. All in all - this is a pain in the butt to do every few weeks and unacceptable from HTC. Once this is performed, the sensor works again just fine (with or w/o calibration), but then craps out in a few weeks.

One other thing: once this is a problem, if I start the Teeter game, it tells me that my device must have the G-sensor installed and that this game will not work w/o it, and then it quits. That implies to me that the SW occasionally looses track of what HW is installed or perhpas the sensor itself stops responding occasionally. But if this was the case, why would the SW reset fix this hw problem? I conclude that this is some sort of stale setting that sw ignores and eventually it makes the sensor non-responsive...

So HTC staff - any known fixes, or should I return the phone...? It's a great machine, but this issue, if not fixed will put it on my black list of never-buy-again devices.

Thank you,
Oliver.
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rocketry678
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« Reply #6 on: May 03, 2011, 10:11:22 PM »

Oliver,
I think you may have a faulty device. You should never have to go trhrough all that just to get the G-Sensor working again. I would email or call HTC and ask them to be sure.
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seattletruth
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« Reply #7 on: May 04, 2011, 02:50:06 AM »

Hey guys... just so you know... it seems that the new inspire update has fixed the auto-rotate bug for now already. I'll let yall know if it comes back for me... peace
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